07487-272-388 mark@fixitbyme.co.uk

Welcome to Mr Fix I.T.

A friendly and professional service for all of your computer needs!

Working with you to make computers work for you

No need to move your equpment, I come to you

Home computer tuition

Having problems with your pc? Leave the hard work to me

Mr Fix I.T. is your solution!

iPad, iPhone, Windows computers - training

Training tailored to your requirements, 1 to 1 or small groups
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Broadband help

Installation, configuration and performance.
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Wireless configuration

Security, reliability and range.
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Printers

Installation and configuration.
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Removal of viruses and malware

Is your computer running slowly (or not at all!).
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Computer servicing

Getting the most out of your hardware and software investment.

Mr Fix I.T. Services

There is no need to move your equpment,  I can come to you

Home computer tuition

Having problems with your pc? Leave the hard work to me

Mr Fix I.T. is your solution!

Do computers leave you with more questions than answers?

I can provide training for you on a 1 to 1 basis or within a small group, in the convenience of your home or at my office.

I cover training on Windows computers, iPads and iPhones.

Wireless configuration

Is your wireless configuration working effectively and securely?

Are you having problems getting devices to connect to your wireless network?

I will analyse your network to provide ways in which you can improve the range, speed, security and general reliability of your wireless network.

Have you thought about using your house wiring to extend the reach of your network?

Broadband and network help

Installation, configuration and performance

Possibilities of increasing broadband performance by bonding lines

Printers and scanners

Installation, configuration and performance

Buying a printer is difficult enough (colour or black and white, laser or inkjet, dedicated or multifunction – the list goes on) but often the most important decision and one that is sometimes overlooked is how expensive is it to run.

Removal of viruses and malware

Is your computer running slowly (or not at all!)

Keeping your computer protected with regular updates and properly installed and configured security software is vital – a bit of effort whilst things are running well is so much better than the pain of sorting out an infected computer.

Computer servicing

Getting the most out of your hardware and software investment

As time goes on, your computer will run slower and slower. The popular response is ‘it is time to buy a new one’ but often a thorough clean out and optimisation will give it a new lease of life.

Cloud computing

‘Cloud Computing’ is today’s buzzword but what does it really mean and how can you make best use of it?

Good for backup and great for making sure that you can get to whatever you need wherever you are!

If you are using an iPad or an iPhone, are you taking full advantage of the cloud to protect your pictures and videos?

Encryption - keeping your personal stuff confidential

Would it be embarrassing (or worse) if you lost your computer?

Backing up the data on your computer (or iPad or iPhone) is vital, but you need to ensure that you can easily restore it and the backup is held in secure storage

Email and messaging

There are so many ways to communicate with computers but email remains one of the oldest and still one of the most-used techniques.

A properly configured email system helps you keep track of your online life. There are many techniques that can be used to improve the effectiveness of sending, receiving and organising emails.

“I am here to provide a friendly professional service to suit your requirements and to increase your confidence in the use of your computer”

Mark Elwell – Sole Proprietor

On-site visits

A standard visit to your premises is charged from £30. This covers you for the first hour and any additional time is charged from £15 per half hour. We travel within a 10 mile range of Bideford

Off-site support

In situations where we can support you by connecting remotely to your computer, we charge from £25 per hour
We will always discuss your requirements with you and agree a scope and budget for the task before any work is started.

Mr Fix I.T. is not VAT registered so our prices are a total price and VAT is not charged.

Contact us

If you have any problems with your computers or just want some advice, please do contact us directly or via our contact form and we will endeavour to respond to you as soon as possible!


Mobile: 07487-272-388

Testimonials

Jackie - Almondsbury Forge

We have been using Mark Elwell for over 10 years. He is extremely knowledgeable and the service he provides is excellent. I would definitely recommend him. His attention to detail is exceptional and I would not consider using anyone else for our IT requirements.

Lawrie - Bideford

Mark Elwell answered my call of distress at short notice and with great patience and thoughtfulness dealt with my problems quickly — which means, of course, that I shall certainly call on him again for the next problem.

I recommend him with confidence. Try him.

Geraint Bater

We have been using Mark Elwell for over 13 years and during that time have received an overwhelmingly dedicated service from him. Nothing has been too much trouble, he is a true professional and I would definitely recommend him.

Mike Bally

I have known Mark Elwell for many years. In this time he has looked after our computer. He has always been reliable and competitive and would not hesitate in recommending him.

Rajani Superstore

We have been using Mark Elwell for over 20 years, through out the years of service we have had nothing to complain about. I will proudly recommend Mark Elwell to family and friends for the customer service that is given.

Sue from Torrington

Really pleased with personal service from Mark reviewing the performance of my 6 year old laptop; the at-home service meant he could check out all aspects including broadband connection speeds and I could sit by his side and discuss issues and learn how to manage performance better; the end result has been that I don’t need to replace the laptop but a few tweaks to settings will enhance performance; its been worth every penny and much cheaper than a new one plus I get to keep all the software I am accustomed to using!  Thank you Mark.